Skip to content

System glitch causes false power outage reading for Chetwynd

A glitch in BC Hydro's power outage reporting system Tuesday morning erroneously showed 805 people in the Chetwynd area were without power, spokesperson Bob Gammer told the Alaska Highway News. "This is a fairly rare occurrence," he said.
map
A screenshot of the false power outage reported in Chetwynd Thursday morning.

A glitch in BC Hydro's power outage reporting system Tuesday morning erroneously showed 805 people in the Chetwynd area were without power, spokesperson Bob Gammer told the Alaska Highway News.

"This is a fairly rare occurrence," he said.

"But, once that message comes into the system whether it's real or not, it the triggers other indicators so that we see a message internally that we've got an outage."

It also sends a signal to BC Hydro's website where outages are publicly listed.

As a result, yesterday morning it appeared several hundred people were affected by a large outage that stretched from Chetwynd to Moberly Lake when in fact, no one lost any power, Gammer said.

Crews were sent to investigate the false alarm at 8:41 a.m., which originated north of Campbell Way. Shortly after arriving they determined there was no outage.

"We're trying to get to the root of what happened," Gammer said.

By press time, BC Hydro still did not have an explanation for why this occurred.

dcreporter@dcdn.ca