Ombudsperson team to tour northeast

Fort St. John will be among the stops when representatives from the B.C. Ombudsperson's office tour northeast B.C. later this month.

The office deals with complaints from the public of unfair treatment by the provincial government, local government, or another B.C. public sector organization.

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The office's mobile complaints team will be in this city on Mon., Sept. 30, followed by Mackenzie on Tues., Oct. 1, Tumbler Ridge and Chetwynd on Wed., Oct. 2, Dawson Creek on Thurs., Oct. 3 and Fort St. John on Fri., Oct. 4.

In the lead up, the office is currently scheduling in-person, confidential and free appointments. To make a booking, call 1-800-567-3247.

"Meeting with us face to face is a great way for you to raise your concerns about the fairness of government services you have received," said Ombudsperson Jay Chalke.

The office receives between 7,000 and 8,000 complaints a year.

"We hear a wide range of complaints from people experiencing lengthy delays getting service, individuals having trouble getting benefits they are entitled to or others who may feel decisions impacting them are unfair," said Chalke.

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